Important Patient Notice
- COVID-19 Update
We know that you depend on us to look after your vision, and especially in times like these we want to ensure that you have total peace of mind in relation to your eyecare and our ongoing support. To be able to ensure your safety and that of our team we will only be carrying out urgent and essential eyecare.
What do I do if have an eye care issue?
Your eye care is important, and some eye conditions can be sight threatening so we will be available for essential and urgent eye care. If you have any concerns about your eyes please call us to arrange a telephone consultation with our optometrist. If our optometrist believes it is necessary for you to visit the practice they will arrange this for you and advise the protocol around that.
What if I have an issue with my glasses?
Should you break, misplace or have an issue with your glasses we will be able to make glasses for you, we have all your details on our records so if you need any replacements just call us and we’ll deliver them to you when they’re ready.
What about my contact lenses subscription?
We will be able to continue to supply your contact lenses and solutions. There is no need for you to come to the practice as we will deliver them to you.
Any other questions?
We appreciate that you may have further questions, so please do not hesitate to contact us and, as always, our experienced team will be on hand to help.
We will be available throughout by email or on the phone if you require any help from our eyecare team.
Please remember we only have a skeleton staff working each day and so your emails and phone calls may not be dealt with as quickly as you'd normally expect. If we are unable to take your call please leave an answerphone message or email us at firstname.lastname@example.org and we will get back to you as soon as we can.
For the latest updates please keep an eye on both our website and Facebook pages.
Urgent Eye Care
Our optometrists are accredited to perform Eye Health Examinations (EHEW’s) which are part of the Welsh Eye Care Service (WECS). These examinations won’t cost you anything and could save your sight.
Red eye? Painful eye? Sticky discharge? Light ﬂashes? New ﬂoaters? New or Sudden Double vision? Sudden change or loss of vision?
If you have any of the above symptoms or if you have any concerns at all about your eyes please call the practice straight away on 01792 643823. (Or 111 if out of hours).
Stephen Evans Optometrists
Stephen Evans Optometrists are eye care specialists. We are a modern professional independent Optician’s practice in Swansea committed to delivering the best eye care for all the family. We’re perfect for people who want something a little different and also for people who want to be sure their eye health is in the very best of hands.
New patients are always welcome and we're confident that you'll love our friendly and professional approach to all things eye care! We hope to see you soon.